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Customer retention benefits during COVID-19

A successful business means having the best product in the market, selling the product by providing the best customer service, retaining customers by gaining customer loyalty. Marketing team is face of the organization and if you care for the customer than there are no chances that the customer thinks of leaving you.This article explains to you how to care for your customers and build long-term relationships for mutual benefit and influence of customer retention during COVID-19. Reduction in marketing costs Overall customer retention cost depends upon the considerable share by marketing costs. This will help to reduce the time and effort to convince customers that your products are best in the market.It is the best practice to retain existing customers which will save the expenditure than acquiring new customers. To increase sales and do up sell or cross sell you have to develop long-lasting relationship with your customers. You can educate your customers about products and servi

How to increase sales at the time of crisis

  Businesses across the world are suffering an economic crisis due to the COVID             pandemic. Though this is not the first pandemic that the world is going through, this is certainly the first of its kind.This article discusses how sales teams can   learn how to drive business growth during the crisis.             1. No performance decision on the basis of the sales report.             Business is completely affected during a pandemic and no sales happening as the sales team is not able to have face-to-face communication with the clients and they have to solely rely on virtual It is difficult to analyze the team productivity so they decide on basis of sales report but CRM Software in Mumbai ( SalesFundaa ) user friendly and extremely helpful as it provides a ready-made dashboard   that monitors the performance of team members and helps in tracking new leads and handles sales effectively.                   2. Meeting customer requirements             Identifying and f

How to build a Successful Remote Organization?

Today companies are completely relying on their remote workforce due to COVID-19 pandemic. The Covid-19 crisis forced many businesses to work from home. Unfortunately, those companies that are not much techno-savvy who have not transformed themselves virtually are facing a tough time. This article focuses on how to build a successful organization. •    Define Goals for the Team: For building a successful remote team it is important to set clear goals and objectives for your team, aimed at overall development and success at both organization and employee level.  Assigning team goals with effective telecommunication will make employees will feel more engaged, appreciative of their role, and have a clear vision towards goal achievement. •    Effective Hiring: Effective hiring involves self-starters, good communicators, innovative and trustworthy candidate who is the right fit for the organization. If they lack these skills work performance will be affected. A great place of effective hiri

Unique Ways of Customer Retention

Every business needs new customers for business growth but the easiest source of new revenue is with you that mean customers who already know your company and they have already purchased a product from you that are existing customers. Mere Customer acquisition is not enough customer retention is also important.Growing Companies have good customer retention as they retain their existing customers with good customer service and continue to sell.Post COVID companies are realizing the importance of retaining customers for sustaining and increasing their business. Customers with great purchasing experiences that is feel good factor are most likely to buy from the same company again. The businesses who focus on investing in customer retention, earn huge profit Implementing an effective  customer marketing strategy  helps you to identify, track, and sell your product to more customers who generate long term revenue for the business. This article will explain about unique customer

Work from Home during Lockdown

Coronavirus global pandemic has made us work from home (WFH), and now it has been considered as the future of work. Initially, it was confined to the IT field but now other sectors have also started working from home. Amidst the growing fear and havoc that coronavirus has caused globally, companies around the world have asked their employees to work from home. While self-isolation and lockdowns are helping, work from home is helping maintain some balance in the economic crisis. But how to work from home while the depressing news on Covid-19 keeps making the rounds in the daily news There are many challenges both from the employer’s and employees’ perspectives regarding working from home. While work from home may seem cool and comfortable but, it is not always a bed of roses. In fact, if you don’t maintain a well-scheduled routine while working from home, you are bound to lose track and land up in stress. So, we’ve come up with a few tips that will help you to work-from-home effici

How can you increase service?

“Service is a means of delivering value to customers by delivering what customers wanton specific costs and risks.” In other words service means taking certain actions to create value for someone else. The action which does not create value to the customer is not productive, its wastage.The customer is the king of business and one must remember the quote “The customer is always right”.Customer service is the golden key to any successful business and  Customer satisfaction has a huge impact on your business’ success. A low satisfaction level is a sign of bad customer service. Remember, your customer service team is often the face of your company. The common types of services are Knowledge (consulting), Information technology, art and entertainment, government services, education,and child care etc. Many people think of improving service meanwhile, upgrading service means doing more than before, which causes productivity declines. With digitization , there was a revolution in

Why need to hire the best CRM Software Development Company for Business Growth

CRM software is having high demand these days. Most of the customers who have their own business website are maintaining the CRM software to keep the records of the leads and contacts in the proper manner. However, one set of business owners have already hired the CRM software providers to achieve their monthly sales target in a n easy way. When you look at the other side, few business owners do not know the real value of hiring the CRM software development company for their business. If you are one business owner do not know about the value of companies that offer CRM software in Mumbai , then this blog is an exclusive one for you. Here we have brought a few important points to your notice to let you know about the importance of hiring the companies that offer the CRM software services. 1 . Marketing team Job becomes easy If you are in the marketing team, then you will surely know about the difficulty to promote the new product launch to the potential leads and existi