CRM Software Development Company

Every business needs new customers for business growth but the easiest source of new revenue is with you that mean customers who already know your company and they have already purchased a product from you that are existing customers. Mere Customer acquisition is not enough customer retention is also important.Growing Companies have good customer retention as they retain their existing customers with good customer service and continue to sell.Post COVID companies are realizing the importance of retaining customers for sustaining and increasing their business. Customers with great purchasing experiences that is feel good factor are most likely to buy from the same company again. The businesses who focus on investing in customer retention, earn huge profit Implementing an effective  customer marketing strategy  helps you to identify, track, and sell your product to more customers who generate long term revenue for the business. This article will explai...

Coronavirus global pandemic has made us work from home (WFH), and now it has been considered as the future of work. Initially, it was confined to the IT field but now other sectors have also started working from home. Amidst the growing fear and havoc that coronavirus has caused globally, companies around the world have asked their employees to work from home. While self-isolation and lockdowns are helping, work from home is helping maintain some balance in the economic crisis. But how to work from home while the depressing news on Covid-19 keeps making the rounds in the daily news There are many challenges both from the employer’s and employees’ perspectives regarding working from home. While work from home may seem cool and comfortable but, it is not always a bed of roses. In fact, if you don’t maintain a well-scheduled routine while working from home, you are bound to lose track and land up in stress. So, we’ve come up with a few tips that will help you to work-from-home effici...

“Service is a means of delivering value to customers by delivering what customers wanton specific costs and risks.” In other words service means taking certain actions to create value for someone else. The action which does not create value to the customer is not productive, its wastage.The customer is the king of business and one must remember the quote “The customer is always right”.Customer service is the golden key to any successful business and  Customer satisfaction has a huge impact on your business’ success. A low satisfaction level is a sign of bad customer service. Remember, your customer service team is often the face of your company. The common types of services are Knowledge (consulting), Information technology, art and entertainment, government services, education,and child care etc. Many people think of improving service meanwhile, upgrading service means doing more than before, which causes productivity declines. With digitization , there was a revol...